Service Cloud Quick Start Implementation
Our Salesforce-certified experts empower service teams to keep customers satisfied and build loyalty through every interaction.
Lower costs
Increased efficiency
Variable-capacity
On-time deployment
Irrespective of whether you’re New or an Existing Salesforce Customer looking out to get up and running on Salesforce fast, our Quick Start Salesforce Implementation The package is the best option for you. It’s a 30 hours engagement package suited to a Team of Salesforce Users looking forward to using Salesforce basic CRM functionality.
We offer the QuickStart Salesforce Implementation package for Professional, Enterprise, and Unlimited Editions of SFDC.
The QuickStart Salesforce Implementation is quickly deployable and easily manageable, which is unlike the impression traditional consulting firms create while deploying a new CRM system.
Key Benefits
End to end deployment within 4-5 weeks
Our Salesforce Experts are studying your business process and Configuring/Customizing Salesforce according to it.
Consult you as per Industry Best Practices and Data Quality in Salesforce Implementation
Reports and Analytics to provide you with key matrices to run your business
End-User Training
Implementation Price
- Max Users: Up to 20
- Estimated Maximum Delivery: 4 Weeks
- Editions: Professional, Enterprise, Unlimited
- Dedicated Salesforce Consultant
- Config/Architecture Review (1 hour)
- Planned Discovery (2-4 hours)
Project Kickoff Call
Discovery Sessions (2-3 Sessions)
2 or more discovery sessions to understand your vision with Salesforce. Our Salesforce experts will
understand your business processes and consult you on how Salesforce can help you increase your
team’s productivity.
We will understand what data you want to track in Salesforce and what kind of Reporting and
The analytics you might need to get the big picture.
Service Cloud Configuration
- Up to 3 Case Record Types
- Configure and customize Accounts, Contacts, and Cases
- Set-Up Service Console
- 3 Case Queues and Case Routing/Assignment Rules
- 3 Case Escalation and Auto-Response Rules
- 3 Email Templates
- 3 Standardized quick actions (Case closed, Spam case closure, & Update case)
- Set up Web-to-Case and Email-to-Case (Configuration only)
- 1 MACROs (Case Closure Marco)
- Advisory/Guidance for Data Migration, Omni Channel, & Knowledge
- Up to 2 Custom Objects
- Up to 10 Custom Fields Per Object
- Lightning Home Page
- 1 Lightning App
- Standard Duplicate & Matching Rules
- Up to 3 List Views per Object
Report, Dashboards & Training
- 5 Reports and 1 Company Dashboard
- 3 Hours of User and Admin Flex Training (two 1½ hours sessions)
Security and Profiles
- Org Wide Sharing Settings, User and Role Setup
- Salesforce.com Profiles or Clones of Standard Profiles
Other Configuration
- Set up of Chatter
- 1 Email Templates
- 1 Custom Workflows
- 1 Lead Assignment Rules
- 1 Lead Queue
- Web-to-Lead HTML creation
Post Implementation Support
- 1 month of post-delivery email support
Out of Scope
- Integrations & Entitlements
- Custom Code (e.g. Apex Triggers or Code, Custom Components)
- Full Data Migration
- Full Knowledge and Omni-Channel Configuration
- CTI
- Training
- Chat & SMS Channel Web-To-Case & Email-To-Case
- Custom Support Packages are available
- Data Upload – Pricing after looking at the state of the data
Find out why companies across industries choose CloudVandana as their dedicated Salesforce consulting partner.
Request a Free Consultant
India
C 30, RB Road, Adarsh Nagar, New Delhi - 110033
United States
651 N. Broad St. Suite 206 Middletown, DE 19709
Contact Us
US: +1(213) 634-5362
India: +91(782) 796-1763
info[at]cloudvandana.com
Work Day's
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Sat-Sun: Closed