With this feature, Sales reps remain on top of their to-do list. This is completely controlled by individual Sales reps. They can choose whether they’re notified by email when they’re assigned a task.
This helps to manage their tasks easily with email notifications and gives the flexibility to control.
Steps: In personal settings, enter Activity in the Quick Find box, then select Activity Reminders.
In Email Setting choose “Email me when someone assigns me a task”
You can explore other settings in the Reminder Settings to control your Activity Reminders.
Note: Notification emails aren’t sent for tasks that you assign to yourself; or for tasks that are assigned to another user with the status already set to complete.
Ankur Garg working as Salesforce Consultant at CloudVandana Solutions with Total IT experience of more than 5 years.
Ankur hands-on experience in Salesforce Implementations, business process automation, Reports, and Dashboards.