5-Step Guide to Install Email Signing Certificate in Your Outlook

Are you looking to secure Outlook emails? Here is an ultimate guide on downloading, installing, and using your email signing certificates in the Outlook account.

Cyberattacks are increasing, and attackers try to fetch sensitive information using different means. For example, email is one of the primary mediums for hackers to attack organizations. According to a report, high-risk email threats increased to 101% in 2021. Therefore, you should secure your email communications to avoid cyber threats. 

Email signing certificates can help secure communication between the organization and external parties. It allows businesses to sign emails and verify the sender’s identity through a certificate authority (CA) vetting. 

Businesses can encrypt all the contents of emails with such SMIME Certificates as attachments, messages, and more. Therefore, the security of your communication must install an email singing certificate to your accounts like Microsoft outlook. We will discuss installing such certificates on your outlook account and the significance of email signing.

Let us start by understanding the email signing certificate.

What is an email signing certificate?

An email signing certificate is a critical public infrastructure (PKI)-based digital signature that enables organizations to sign and encrypt emails. It uses asymmetric encryptions where security keys for encryptions and decryption processes are different. 

An email signing process ensures that the contents of your message are secure both at the receiver endpoint and during transit. In addition, it offers security against man-in-middle (MITM) attacks.

So, how does an email signing certificate work?

Email signing certificate uses two types of security keys public and private. While the public key encrypts an email, the private key allows the recipient to decrypt it. The public key is available publicly, but the private key is assigned to the desired recipient only. 

Let’s first understand the email signing process and installation on the Outlook account.

Installation of emails signing certificate on Outlook

The email signing process begins with generating a certificate signing request (CSR). You can generate CSR through a utility tool like OpenSSL. However, the best way to generate CSR is to use order detail, but you need to be accurate with data, or else it can be rejected. So, let us comprehend the entire process gradually.

Step 1- Generating the email signing request.

OpenSSL is an open-source utility tool that you can use to generate CSRs and private keys for X.509 certificates. Especially if you are using operating systems like Linux or macOS, OpenSSL comes preinstalled. In Windows, you may need a Linux subsystem for OpenSSL.

You can use a command to generate CSR with the OpenSSL,

openssl req -newkey rsa:2048 -keyout PRIVATEKEY.key -out YourCSR.csr

Every element in the command has its significance,

  • openssl is the main command
  • req is an OpenSSL utility you need to generate CSR
  • -newkey rsa:2048 is essential for the generation of 2048-bit-based private keys
  • -keyout PRIVATEKEY.key helps in specifying where you will save the private key file
  • Similarly -out YourCSR.csr helps in knowing where to save the CSR file.

The vetting process begins after your CSR and the private key is generated.

Step-2 CA verification stage

A CA will verify your details mentioned in the CSR to issue the email signing certificate. However, it becomes crucial to find a trustworthy CA. For example, Sectigo is a leading certificate authority that provides different certificates. It offers various options for email security for enterprises, startups, and small businesses. 

Once CA verifies your credentials and issues a certificate, you will receive an email with the bundle containing all the files required for the installation process.

Step-3 Download and install the email signing certificate in the Outlook account

The first part of the installation process involves downloading the certificate file in a PKCS#12 format. CAS like Sectigo will provide a link for downloading the file in your email. Next, you will be asked to create a password for the file and save it. 

For example, the process is straightforward if you want to install the Sectigo PAC Enterprise certificate on your Outlook account. The reason to choose Sectigo is faster issuance, ease of download, and installation. However, some CAs may not provide the certificate file in a PKCS#12 format. 

Here is how you can use OpenSSL to convert the certificate file to PKCS#12 format,

Open the command line and execute the following code. One key to successful conversion to PKCS#12 format is matching the file name. So, your certificate file name and the one you use in a command need to match.

openssl pkcs7 -print_certs -in mycertificate.p7b -out mycertificate.cer

openssl pkcs12 -export -in mycertificate.cer -inkey privateKey.key -out mycertificate.pfx -mycertfile CACert.cer

Now that you have PKCS#12-format file ready, it is time to install it.

Step-4 Installing the email signing certificate file in Outlook

The process of installing your Sectigo PAC Enterprise (SMIME) begins by login into your Outlook account. Now search for the options menu by clicking on the sidebar.

Click on the “Trust Center” option in the settings menu.

Now click on the trust center settings options, and a new window will open.

Select the default settings option and provide details in the new wizard

Here, set the default setting for your email signing certificate to S/MIME. Now it is time to select the Sectigo PAC Enterprise (SMIME) certificate in the “signing certificate” option. Once you click on the browse option to choose the signing certificate following pop-up window will appear on the screen.

Once you click on “OK,” your email signing certificate will be installed in the Outlook account. Next, you can start signing your emails for higher security.

Step-5 Signing your emails

When composing your emails, go to the “options” menu and choose “more options.” A new window will pop up with different fields.

Now check for “change security settings for this message” and choose the button below with the text, “Security Settings.”

A new wizard will open where you need to tick the box specifying whether you want to encrypt the message and its attachments or not. Next, tick on the option of adding a digital signature to your email. Now add the installed certificate by clicking on the option “change setting.”

Click on “OK,” and your email will be signed.

Conclusion

Email signing certificates are necessary for businesses that deal with exchanging sensitive information in their communications within or outside the organization. Data leaks can be dangerous as it leads to the loss of vital information, business secrets, and a lack of user trust.

Therefore, installing a digital certificate in your Outlook accounts is best and secure the emails. You can use our five-step approach for instant installation and signing of emails. Further, if there is any doubt about any steps, comment below and let us know!

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CV Product Search

With CV Product Search, your sales rep can easily search and add multiple products to the opportunity. This app is designed natively on a Salesforce platform and compatible with standard opportunity and product objects.

The lightning interface gives you limited field options to search products and add to the opportunity, but with CV Product Search, there is no limitation on the field you search for your product. You can refine your search result by using multiple field filters in a single search keeping all the other standard Salesforce functionality.

Visit the link to learn more about the https://www.cvapp.store/product/cv-product-search/ 

Installing “CV Product Search” is easy – just click Get It Now from the AppExchange and follow the prompts to install in either Production/Sandbox (Professional Edition, Enterprise Edition, Unlimited Edition, or Performance Edition).

We recommend installing the app in the sandbox first and then install in production if everything looks fine.

  • Please enter the login details of your Salesforce administrator if you are presented with the login screen
  • Once you are presented with the installation screen, you are required to select which of your users should be granted access to the CV Product Search app, including all its components.

Most customers should select the middle option, “Install for All Users”, which will ensure that all users have the proper permissions should they be assigned a license in the next step.

Click the Checkbox as shown to Acknowledge your installation.

Once you make your selection, click the Install button.

Once the installation is complete, click the Done button to return to your Salesforce org.  You may see a message stating that the installation is taking a long time to complete. In this case, you will receive an email once the installation finishes.

Now CV Product is Installed in your System.

You can verify the same in the installed packages. From Setup, Search Installed Package and Click “Installed Packages” to view.

Configuration Steps

Add CV Add Multiple Product button on page layout

From Setup, Click on Object Manager

Search opportunity in quick find search

Click on Opportunity, Click on Page Layouts and Click on the opportunity layout where you want to add the button to add the products.

Scroll down for the Product Related list and click on the gear icon to open the Products Related list properties.

Click on + icon in the Button header. Select CV Add Multiple Products from the Available Buttons and Click on Add to move the button to Selected Buttons.

Click OK

Note: You can uncheck Add Products standard button as well to avoid any confusion with the inbuilt search.

Click Save.

Customize Columns on the Product Search Page

As an admin, you can easily customize which columns to display on the product search page using the following steps.

  • From Setup, Go to Object Manager.
  • Search Product in quick find search and Click on the Product.
  • Click on Field Sets and Select CV Product Search Field Set to edit.
  • Drag the required field from the product object in the list, as shown below
  • Click Save.
  • All the selected fields will now be available on your product search page.

Customize Columns on the Opportunity Line Item Page

As an admin, you can easily customize which columns to display on the Opportunity Line Item edit page using the following steps.

  • From Setup, Go to Object Manager.
  • Search Product in quick find search and Click on the Opportunity Product.
  • Click on Field Sets and Select CV Opportunity Product Field to edit.
  • Drag the required field from the Opportunity Product object or another related object in the list, as shown below
  • Click Save.
  • All the selected fields will now be available on your Opportunity Line Item edit page.

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 CV Easy Lead and Contact Data Management

CV Easy Lead and Contact Data Management is a solution by CloudVandana that can manage multiple Phone Numbers, Emails, and other details for leads and contacts. You can specify the type of each Phone and Email and select the relevant ones as Primary phone numbers or Primary Emails. No restriction if your prospect shares multiple emails or phone numbers to contact. You can easily manage using this app. With CV Easy Lead & Contact Data Management application, sales reps, support agents, and any Salesforce user can easily organize personal information like phone and email to the related lead and contact.

CV Easy Lead and Contact Data Management Highlights

  • Salesforce Native App.
  • Easy to Configure and Easy to Use.
  • Retains Phone/Email data with Lead Conversion as well.
  • Compatible with all the salesforce clouds, Lighting, and Classic Interface.

Once you make your selection, click the Install button.

Once the installation is complete, click the Done button to return to your Salesforce org.  You may see a message stating that the installation takes a long time to complete. In this case, you will receive an email once the installation finishes.

Now CV Easy Lead & Contact Data Management is Installed in your System.

Configuration Steps:-

Add a Phone/Email related list to your Lead and Contact page layout.

1.1  From Setup (Gear Icon), select Object Manager and the Contact object to add the Phones/Email related list.

1.2  Click Page Layouts.

1.3  Click the page layout you want to customize.

1.4  In the list of available items in the left pane, click Related Lists.

1.5  Drag Phones and Email to the Related Lists section.

1.6  Go to the Wrench icon on Phones related list and Add the columns as shown below from Available Fields to Selected Fields.

1.7  Click OK and Repeat the same steps for the Email Related List.

1.8  Click on Save.

1.9  Repeat steps 1.1 to 1.8 for the Lead object.

  • Map Lead Id to Contact

2.1  From Setup (Gear Icon), select Object Manager and select the Lead object.

2.2  Click on Fields & Relationships and Select Map Lead Fields

2.3  Select Contact Tab and Match Lead Id field from Lead Fields with Lead Id from Contact Fields.

2.4  Click Save

Create New Lead/Contact Records.

1.1  Click on the New button on the Lead object to create a new lead record.

1.2  Fill in the phone/email and other details and click on Save.

1.3  Phones and Email records with Primary as checked will be created automatically as shown.

1.4  Click on the drop-down arrow next to the phone or email record and click on Edit.

1.5  You can modify the Phone record on this page.

1.6  Click to Save.

 1.7  Click on the drop-down next to the related list and click on the New button to create a New Phones record as shown.

1.8  Add Phone, Select Type, and Mark Primary if you need to update this Phone to the parent Lead Record.

1.9  Click Save.

1.10   You can perform similar actions for Contact records to edit existing Phone or Email records. Also, you can add new records directly from the related list, as shown.

1.11  Once you mark any Email or Phone as primary, it will automatically update its parent Lead/Contact record.

Convert Lead to Contact

2.1   Open any existing Open Lead Record or create a new one using the steps given above.

2.2   Click on the Convert button.

2.3   Add necessary details to Create New Contact, Account or use an existing one.

2.4   Click on Convert Button.

2.5   Lead will get converted into Contact. Click on the newly created Contact from the next screen.

2.6   All the Phones/Email records will automatically be captured on the contact record to manage your contact easily.

2.7   New Phone/Email record can be created using the steps given above

Points To Remember

  1. Only one Primary Email record exists for a Contact/Lead record.
  2. Only one Primary Phone record exists of each Type for a Contact/Lead record.
  3. We have validations that do not allow unchecked primary if another phone/email record exists for a Contact/Lead record.
  4. Page layout/Related list may differ from the given screenshot depending on your org setting.

Sounds good? You can also avail the benefits of this essential application to your organization. Please schedule a free consultation call with CloudVandana, a reputed Salesforce partner in India, and leave the whole Salesforce responsibility, from Salesforce implementation to deployment, to us. Call us now

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Permission Sets In Salesforce

As we know that permission sets in Salesforce are collections of permissions and settings that give access to the users to have additional access, which they have already got from their profile. There is also an option for multiple permissions as we can apply multiple permissions sets to multiple users, but only one profile can have one user. As you can see, there are some standard and custom permissions sets in Salesforce. In your org, there are already standard permissions sets, and custom permissions sets are created by the administrator or any user according to permissions available in your org editions.

How to Create Permission Sets In Salesforce

Step 1: Go to the setup, and in the quick find box, search permission sets. You can see there are some standard permission sets present in your org.

Step 2: Now Click on the “New” Button present just above the standard permission sets list.

Step 3: Then Fill in the following information 

This means that here you choose the “Salesforce Platform” License, so you can assign this permission set to only those users who have the “Salesforce Platform” License.

Step 4: Then click on the ‘Save’ Button. Hence your permission set is now created, and you can manage permissions on this permission set and will assign this permission set to the user.

Managing Permissions on Permission Set

  • The permissions available for the permission set are the same as the profile’s permissions other than Password policies, Login IP ranges, and Login hours. We can also manage the following permissions in the permission set.
  1. App Permissions
  2. Objets Permissions
  3. Fields Permissions
  4. User Permissions
  5. Tab Permissions
  6. Apex Class permissions
  7. VisualForce page permissions etc
  • Now Click on any of the following according to your requirement. Here I am selecting object permissions, i.e., Object Settings.
  • Click on any object as you want to give extra permissions to that object to any user. Here I am selecting the “Accountants” object.
  • Click on the “Edit” button. And manage permissions according to your requirement.
  • Click on the ‘Save’ button. Hence your changes are saved.
  • After managing permissions on permission sets, you can easily assign this permission set to the user as you want.

 

Lets Assign Permission Sets to the User

  1. Go to the permission set and click on it.
  2. Now Click on the ‘Manage Assignment’ button.
  3. Click on the “Add Assignment” button.
  4. Now select the user to whom you want to assign that permission set.
  5. Click on the “Assign”. 
  6. Now Click on the “Done” button.

Cheers! Your permission set is assigned to the user.

Are you looking for a customized Salesforce solution for your organization to stay one step ahead of your competitors? Please schedule a call with CloudVandana, a reputed Salesforce partner from India, and take Salesforce Staff Augmentation service for end-to-end Salesforce support. Call us now.

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CV TimeLogger- A Product That Tracks The Time Spent By The Team

CV TimeLogger is a very useful innovation of CloudVandana Solutions. CV TimeLogger helps to track the time spent by the team on their tasks and if the tasks are completed or not. It’s an Enterprise-Grade application designed to help the user(Manager, Supervisor, Company Owner) to manage tasks and the time spent by your team/employees on each task. 

Visit the link to more about Cv TimeLogger https://www.cvapp.store/product/cv-time-logger/  

CV Timelogger Installation Steps:

We recommend installing the app in the sandbox first and then install in production if everything looks fine.

  • Please enter the login details of your salesforce administrator if you are presented with the login screen.
  • Once you are presented with the installation screen, you must select which users should be granted access to the CV TimeLogger app, including all its components.
  • Most customers should select the middle option “Install for All Users,” ensuring that all users have the proper permissions should they be assigned a license in the next step.

Click the Checkbox as shown to Acknowledge your installation.

Once you make your selection, click the Install button.

Once the installation is complete, click the Done button to return to your Salesforce org.  You may see a message stating that the installation is taking a long time to complete. In this case, you will receive an email once the installation finishes.

Now CV TimeLogger is Installed in your System.

You can verify the same in the installed packages. From Setup, Search Installed Package and Click “Installed Packages” to view.

Configuration Steps

Manage Licenses

By default application license will be assigned to the system administrator who installed the application.

You can assign the licenses to the users as per the allowed licenses depending on the subscription.

Note: You can contact us at “support@cvapp.store” in case you see any discrepancy

From Setup, Search Installed Package and Click “Installed Packages”

Click on the Manage Licenses link for CV TimeLogger.

On Next Screen, Click on Add Users, or if you need to remove any existing user, then click on Remove Action.

Select the users for whom you want to give access to the app from the list of Available Users

Click on the Add button.

On the Next screen, you will see the list of users who can access this App.

Add CV TimeLogger Interface to Lightning Page

CV TimeLogger interface can be added to any Lightning record page, the home page, or the app page.

From the Home tab or any record detail page, click the gear icon at the top right corner and select Edit Page to open the Lightning App Builder.

To Edit any other Page, from setup, enter App Builder in the quick find search box, then click on Lightning App Builder.

Enter cvTimeLogger on the search component from the left.

Drag and Drop the CVTimeLogger component on your page layout at the desired section.

Click Save, and then click Activate.

You have a few options for activating a record page.

  • Make the page the org default for the object.
  • Make the page the default object record page for specific Lightning apps.
  • Assign the page to a combination of Lightning apps, record types, and profiles.
  • Assign the page to a form factor, such as a desktop or phone.

On the activation screen, click the tab for the chosen option and follow the steps to activate the page.

Visit salesforce help to learn more about Lightning  Pages. (Video Purpose)

Give permission of objects to the profile

From Setup, Enter Profiles in the Quick Find box, then select Profiles

Enhanced profile user interface—In the Find Setting..  box, enter the object’s name and select it from the list. Click Edit, then scroll to the Object Permissions section.

Original profile user interface—Click Edit, then scroll to the Standard Object Permissions, Custom Object Permissions, or External Object Permissions section.

Specify the object permissions for CV Exception Records(Check Read and Create Checkbox Only), CV tasks, and CV Time Entries.

Click Save.

If you are unfamiliar with which access is suitable, visit Object Permission from Salesforce Help and Training.

With CV TimeLogger’s easy-to-use Interface, you can view and update hours throughout the entire platform. Create CV Tasks and Assign them to your team.

Create CV Task

If you are a Manager, Supervisor, or need to assign a CV task to your colleague or yourself. You can use CV TimeLogger Interface to create a CV task easily and quickly.

Access CV TimeLogger App by clicking on the app launcher and searching for CV TimeLogger app.

Click on CV TimeLogger to open the app.

You will see the Time Tracking component on the homepage to log time and create CV tasks.

Tap on the icon in the Top Right corner of the interface.

Enter “Assigned To” and the Necessary details.

Click Save

New CV Task will get highlighted on the interface of the assigned user. CV task will be available for all the Dates from the Start to the End Date of the Assigned CV task.

Alternatively:

You can click on the CV tasks Tab from your CV TimeLogger App. Click on the New button to create a CV task.

Enter Assigned To and the necessary details.

Click Save.

You can use a list view to see all the CV tasks created or Assigned.

Visit here from Salesforce help & Training for more information on List views.

Log CV Time Entries

CV Time Tracking interface quickly shows all your assigned CV tasks for any specific date with a calendar option and manual navigation. It allows you to enter your hours and view logged CV Time Entries.

  • Access the CV TimeLogger App by clicking on the app launcher and searching for the CV TimeLogger app.
  • Click on CVTimeLogger to open the app
  • You will see the Time Tracking component on the homepage to log time and create CV tasks.
  •  You can Select the Date using calendar view or use prev. and the next arrow to navigate to the required date.
  • Click on the Assigned CV task to open the option to add or update the CV time entry.
  •  Use the Tap Tracking feature to click on + or – button to add time in intervals of 15min, 1hr, and 4hr.
  • With Manual Tracking, you can type Hours and add Notes for your time entries.
  • For the Unsaved CV time entry, an asterisk (*) will appear next to the logged Hours value.
  • Click Save to log the CV time entry for the given date. Now the asterisk (*) will disappear from that CV task. It is easy to identify the unsaved CV time entry with this interface.

View Hours entered for individual Assignment and as well as Total Hours entered for that day.

Key Points:
  • CV task will appear in the interface if the “Assigned To” is equal to log-in User and the Date selected on the interface is between the Start and End date of CV Tasks.
  • If you refresh or load the page, then the interface will show already logged CV Time Entries with Hours and Notes.
  • You can create only a single CV Time Entry in a Day for any Assigned CV Task. This framework is easy to manage your time.
  • Existing CV time entries will get updated if you make any changes in Hours or Enter Notes for the logged CV Time Entry for that Task in a Day.

Setup and Use CV TimeLogger in Mobile

CV TimeLogger Mobile App Setup

With CV TimeLogger, you can track CV time entries on your salesforce mobile app in a very efficient manner.

From Setup, Enter Navigation into the Quick Find search box and click on Salesforce Navigation

 From the list of available components on the left, select CV TimeLogger Mobile, then click Add.

Once complete, click Save.

The app is ready to use on Mobile to log hours with an interactive interface.

Use CV TimeLogger on Mobile App

Once the Mobile setup steps are completed, you can easily use the CV TimeLogger interface to create and update CV time entries. You can view all your assigned CV Tasks and logged hours in this interface between the start and end date of your assigned CV tasks.

Use the + or – button on Tap tracking to log hours or click on Enter Hours box to enter the hours manually and click on save.

 

How to Navigate

Click on the Menu option and select CV TimeLogger Mobile as shown. If you have another version of the app and it is not available, then click on the Menu Button and App launcher.

Select the Mobile Only App to access the CV TimeLogger Mobile Interface.

You will have a seamless experience of the CV TimeLogger application with the same interface as that of a desktop in Mobile.

To access Reports, Dashboard, or to create New CV Tasks. Click on the CV TimeLogger tab from the App launcher.

Click on CV Tasks to view recent CV Tasks or to create new CV tasks for your team or yourself. Click on the New button and enter the necessary details on the page and click save.

Click on Reports, Dashboard tab from CV TimeLogger to access “out of box” analytics.

Are you looking for such a useful product to enhance the productivity of your organization? Please schedule a free consultation call with CloudVandana, a reputed Salesforce partner from India, and get the full ROI of your Salesforce investment. 

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