Salesforce Data
Cloud Services

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what is Salesforce Data Cloud (Salesforce Genie)

Salesforce Data Cloud, formerly known as Salesforce Genie, is a powerful real-time customer data platform (CDP) that enables businesses to unify, harmonize, & activate customer data across every touchpoint. With Data Cloud, you can deliver highly personalized experiences powered by AI, automation, and real-time insights—driving loyalty, growth, & ROI.

Ideal For

Get started with Salesforce Data Cloud and turn customer signals into business impact

Chief Marketing Officer (CMO)

To drive personalized, data-driven campaigns and customer journeys.

Customer Experience (CX) Manager

To unify customer data and deliver consistent, real-time experiences.

Data Analyst

To analyze and activate unified datasets for business insights.

Sales Operations Manager

To leverage real-time customer signals for smarter pipeline and engagement strategies.

Who Benefits Most from Salesforce Data Cloud ?

✅  eCommerce brands are looking to optimize the customer journey.

✅  Financial and healthcare institutions need real-time, compliant personalization.

✅  Marketing and sales teams are seeking unified customer insights for faster conversions.

What We Offer

Data Cloud in Action: Industry Use Cases,Smart & Data-Driven

Retail & E-commerce

Unify customer behavior across web, mobile, and in-store.

Healthcare

Consolidate patient records for a single health view.

Financial Services

Merge customer data across banking, credit, and insurance systems.

Telecommunications

Integrate usage, support, and billing data.

Education

Track student engagement across platforms.

Public Sector

Centralize citizen data from various agencies.

Highlighted Salesforce Products

A robust ecosystem of tools designed to support every aspect of customer and business engagement.

Data Cloud (Salesforce Genie)

Real-time customer data platform that powers hyper-personalized experiences across every touchpoint.

Agentforce

AI-powered service platform for deploying autonomous agents to resolve customer issues faster and more accurately.

Tableau

Visual analytics platform to explore, understand, and act on data insights.

MuleSoft

Integration platform to connect apps, data, and devices using APIs for seamless workflows.

Slack

Team collaboration and messaging hub, now deeply integrated with Salesforce to streamline workflows and communication.

Pardot

Team collaboration and messaging hub, now deeply integrated with Salesforce to streamline workflows and communication.

Heroku

Cloud platform to build, run, and scale customer apps in multiple languages.

Why Choose Salesforce Data Cloud ?

Real-Time Data Ingestion & Activation
Stream millions of data points per second and activate them instantly in Sales, Marketing, Service, and Commerce Clouds.

Unified Customer Profiles (Golden Record)
Resolve identities across data silos to create a real-time, 360° view of each customer.

Low-Code Data Transformation & Harmonization
Use clicks—not code—to map, model, and clean complex customer data.

Native Integration with Salesforce Clouds
Natively connects with Sales, Marketing, Service, Commerce, Health, and Financial Clouds for seamless data flow.

Enterprise-Grade Security & Governance
Built-in encryption, consent management, audit trails, and compliance with GDPR, HIPAA, and other frameworks.

Einstein AI + Automation
Automate real-time decisions and predictive insights across customer journeys using AI/ML models.

Transform Your Data Into Revenue

Get started with Salesforce Data Cloud and turn customer signals into business impact

Salesforce Data Cloud Implementation Services

Unlock the full potential of your data with seamless Salesforce Data Cloud integration.

 

Consultation & Strategy Development Needs Analysis

Conduct a detailed assessment of your business goals, challenges, and current data systems. Tailored Strategy: Develop a custom roadmap to achieve seamless data unification and actionable insights.

Data Integration & Architecture Design System Integration

Connect existing data sources (CRM, ERP, marketing tools, social media, etc.) to Salesforce Data Cloud. Data Flow Architecture: Design an efficient architecture for data collection, ingestion, and processing in real-time.

Customer Data Unification (Golden Record Creation) Profile Merging

Resolve customer identities to create unified customer profiles across all data sources. Real-Time Data Processing: Implement continuous data flow for real-time updates and accurate customer insights.

Einstein AI & Automation Setup Predictive Insights

Configure Salesforce Einstein to provide predictive analytics, personalized recommendations, and automation. Automation Rules: Set up automated workflows based on customer behavior and data triggers.

Security & Compliance ConfigurationData Protection

Ensure that all customer data is encrypted, secured, and compliant with industry standards (e.g., GDPR, HIPAA). Access Control: Implement role-based security and data governance protocols to safeguard sensitive information.

Cross-Cloud Data Activation

Multi-Cloud Integration: Seamlessly integrate Data Cloud with Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud. Real-Time Data Activation: Enable personalized customer journeys across all channels, including marketing, sales, and service.

Testing & Quality Assurance

Data Integrity Testing: Ensure data is accurate, clean, and synchronized across systems. Performance Optimization: Test system performance under load to ensure optimal speed and efficiency.

Go-Live Deployment

Deployment: Ensure a smooth go-live by transitioning to full operational use with real-time data activation. Post-Go-Live Support: Offer troubleshooting, bug fixes, and real-time assistance during the transition.

Training & Ongoing SupportTeam Training

Provide user training for your teams on how to use Data Cloud, leverage insights, and manage automation. Continual Optimization & Support: Offer ongoing technical support and regular platform updates to ensure continued success.

Salesforce Data Cloud Implementation Flow

A proven, step-by-step approach to ensure smooth deployment, adoption, and ROI.

1. Discovery & Planning

Define goals, assess data sources, and tailor strategies by industry.

5. Cross-Cloud Integration

Sync Data Cloud with other Salesforce Clouds for unified activation.

9. Training & Support

Train teams and provide continuous technical support.

2. Data Integration & Ingestion

Connect CRM, web, mobile, and IoT systems; ingest and standardize real-time data.

6. Security & Compliance

Implement governance, encryption, and regulatory compliance.

3. Customer Profile Unification

Create golden records and resolve identities across platforms.

7.Testing & QA

Validate data accuracy, sync integrity, and performance under load.

4. AI & Automation Setup

Enable Einstein AI for insights, segmentation, and real-time engagement.

8. Go-Live & Optimization

Launch system, monitor KPIs, and optimize based on analytics.

Our Engagement Model

We understand that no two Salesforce projects are the same. That’s why we offer flexible engagement models to ensure your requirements are met efficiently:

End-to-End Project Execution

End‑to‑end Salesforce implementation—from business goals to a live solution.

Team Augmentation

Boost your team with skilled Salesforce experts—developers, admins, and architects. They integrate seamlessly into your existing structure.

Project-Based Assistance

Need a Salesforce integration, custom app, or dashboard? We deliver precise, standalone solutions.

Our Engagement Process

We understand that no two Salesforce projects are the same. That’s why we offer flexible engagement models to ensure your requirements are met efficiently:

Step 1

Initial Consultation- We engage with you to understand your business processes, pain points, and goals.

Step 2

Requirement Documentation- Develop a comprehensive document outlining technical and functional requirements.

Step 3

Solution Proposal- Create a detailed Statement of Work (SOW) covering project scope, timeline, and deliverables.

Step 4

Implementation- Execute the agreed plan with agility, ensuring your project is delivered on time and within budget.

Step 5

Testing & Validation- Perform rigorous testing to ensure a seamless and reliable Salesforce solution.

Step 6

Ongoing Support & Maintenance- Provide continuous support to address your evolving business needs.

How Our Hiring Process Works

Our developers utilize top frameworks to create customized IT solutions for every industry

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Launch Development
Developer locked in, starting work

Hire Salesforce Data Cloud
Developer
Now

Data Cloud Implementation Specialist, Data Cloud Consultant, Customer Data Platform (CDP) Architect, Data Integration Developer, Identity Resolution Expert, and Real-Time Personalization Strategist are distinct roles, each specializing in different aspects of Salesforce Data Cloud.

Junior-Level Salesforce Data Cloud Developer

1 - 3 Years of Experience

Mid-Level Salesforce Data Cloud Developer

4 - 6 Years of Experience

Senior-Level Salesforce Data Cloud Developer

6+ Years of Experience

Salesforce Data Cloud Implementation Packages

Curious how Salesforce Sales Cloud can work for you? 

Check, manage, and maintain all relevant packages for seamless integration and performance

*Prices are indicative in USD — final cost may vary by task complexity and scope

Have minimal requirements or are unsure what fits?

Need quick fixes or minor updates? Start with our 10-hour package.

Need a Custom Salesforce Package?

Not Sure What’s Right for You?

Talk to Our Experts to Find the Perfect Fit

Why Choose Us

Discover the benefits of partnering with us for your business needs and growth.

Certified Salesforce Experts

Our team consists of experienced, certified Salesforce professionals with deep industry knowledge.

Flexible Hiring & Engagement Models

Choose from a variety of hiring models to match your project requirements.

Proven Track Record

We have successfully delivered Salesforce solutions for businesses across multiple industries.

Cost-Effective, Scalable Solutions

Our team provides expert advice tailored to your unique business challenges and goals.

24/7 Support

Reliable, round-the-clock Salesforce support to keep your business running smoothly. Remove the customized solution section.

Prepaid Salesforce Support Packages

All packages come with certified consultants and flexible hiring models (hourly or monthly).

Our Success Stories

We assist both new and emerging startups in developing MVPs, forming teams, and gaining access to cutting-edge technologies. From application creation to modernization and maintenance, our 360° enterprise solutions cover it all.

R Singh

“I’ve been working with CloudVandana team for over a year now and they’ve worked with us on a variety of projects – from data analysis to data migration, to administrative support, to custom enhancements. They were also quick to learn nonprofit models and Salesforce NPSP’s architecture. I am very pleased with their work, their responsiveness, and attention to detail. I look forward to working with CloudVandana on several of our upcoming projects!-“

Amanda

“Our office has been working with CloudVandana for our Salesforce custom projects, no matter how big or small, and their service has been wonderful! CloudVandana keeps in constant communication with us regarding the status of any open project and complete projects timely. They take the time to listen to our ideas and let us know the best possible way to implement them. CloudVandana has also gone above and beyond to help me when I have questions regarding workflows and other processes that I’ve implemented myself. I would highly recommend CloudVandana for any Salesforce customization. Thank you, CloudVandana Team for all of your hard work!”

Andrew

“I’ve been with CloudVandanaand his team for over 2 years. They have been instrumental in building and integrating our business processes and systems together. The dedication, communication, and support are top-notch. We meet almost weekly, changes are recorded accurately and tested well. In the rare opportunity where we’ve not got things right as a customer, they are always there to quickly amend the situation. Huge thanks to CloudVandana for helping make our company a bigger success.”

Frequently Asked Questions

We assist both new and emerging startups in developing MVPs, forming teams, and gaining access to cutting-edge technologies. From application creation to modernization and maintenance, our 360° enterprise solutions cover it all.

Start by identifying your goals—whether it’s better analytics, automation, integration, or customer engagement. Each product serves a specific function: Data Cloud for real-time customer profiles, MuleSoft for integrations, Slack for collaboration, etc. Our team can help map the right tools to your use cases.

 

Absolutely. Products like MuleSoft and Heroku are designed for seamless integrations, while Slack, Agentforce, and Tableau work natively with Salesforce CRM and each other.

 

 

Some tools like Heroku and MuleSoft may require developer input, but others like Slack and Tableau are user-friendly. We offer fully managed implementation and training support for all levels of users.

 

Salesforce products follow enterprise-grade security standards, including encryption, access control, and compliance (e.g., GDPR, HIPAA), making them safe for all industries, including healthcare and finance.

 

From retail and e-commerce (Data Cloud, Agentforce) to banking, healthcare, education, and manufacturing (MuleSoft, Tableau, Heroku)—these tools are industry-agnostic but can be customized to specific sector needs.

Smaller tools like Slack integration or Tableau dashboards can be implemented in days. More complex projects like MuleSoft integrations or Heroku apps may take a few weeks. We offer prepaid and custom packages to match your scope and budget.

 

Agentforce combines Service Cloud and AI to deliver smart, efficient customer service via chatbots, automation, and omnichannel tools.

 

Salesforce Reports are basic; Tableau provides advanced, interactive, multi-source analytics with deeper insights.

 

Yes. You can integrate and expose Salesforce data into mobile apps securely.

 

Yes, but you can manage licenses by user roles and access levels.

 

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