Use Einstein Bots to Support Your Customers
Salesforce gives you intelligence with the help of Einstein Bots to support your customers effectively and efficiently. Build and manage Einstein Bots to ease the load on your service agents. Bots can handle routine requests and free your agents to handle more complex issues. Bots can also gather pre-chat information to save your agents time. What is Bots? You can use Einstein Bot Wizard to create an Einstein Bot To get more details on Einstein Bots and its setup, Please visit Salesforce help article here Request a Free Consultation YOU MIGHT ALSO LIKE
