“Access 100+ skilled Salesforce developers and consultants to build, customize, and optimize your Salesforce solutions without the hassle of traditional hiring. Save thousands of hours and seamlessly drive digital transformation with expert Salesforce services.”
Salesforce Agentforce is an AI-native contact center solution built on the Salesforce platform. It combines Einstein AI, Data Cloud, and Service Cloud to enable companies to deploy smart, automated agents that assist or work alongside human agents—helping businesses deliver faster, more personalized, and cost-effective customer service.
Get started with Salesforce Agentforce for Retail (order inquiries), Telecom (service issues), Healthcare (patient support), Finance (account servicing), and more.
AI-Powered Agents: Automate common customer service tasks using natural language.
Real-Time Insights: Access unified customer data and context from Data Cloud.
Einstein Copilot: Provides real-time suggestions and summaries to boost agent productivity.
Omnichannel Support: Seamless handling of chats, calls, emails, and social media.
✅ Customer Support Teams – Boost efficiency with AI copilots and automation for faster resolutions.
✅ Service-Heavy Industries – Retail, Telecom, Healthcare, Finance by reduced support costs & better CX.
✅ Organizations with High Ticket Volume – Automate repetitive queries & scale supportwith virtual agents.
What We Offer
Improve FCR (First Call Resolution) with AI-based call routing, automated ticketing, and proactive issue identification.
Leverage AI chatbots and agent assist tools to resolve customer queries faster, reduce cart abandonment, and increase satisfaction.
Offer personalized patient support, schedule follow-ups, and manage claims or lab result queries securely and efficiently.
Banking & Financial Services: Enable secure customer verification, automate loan or service inquiries, and guide agents with real-time compliance prompts.
Automate booking support, manage cancellations and refunds, and provide multilingual AI support across platforms.
Proactively notify customers of outages or service updates and assist with billing or usage inquiries using smart assistants.
A robust ecosystem of tools designed to support every aspect of customer and business engagement.
Real-time customer data platform that powers hyper-personalized experiences across every touchpoint.
AI-powered service platform for deploying autonomous agents to resolve customer issues faster and more accurately.
Visual analytics platform to explore, understand, and act on data insights.
Integration platform to connect apps, data, and devices using APIs for seamless workflows.
Team collaboration and messaging hub, now deeply integrated with Salesforce to streamline workflows and communication.
Cloud platform to build, run, and scale customer apps in multiple languages.
AI-Powered Support – Deliver faster, smarter resolutions with Einstein Copilot and intelligent virtual agents.
360° Customer View – Access real-time insights through seamless integration with Data Cloud.
Omnichannel Engagement – Manage support across chat, voice, email, and more from one unified platform.
Scalable Automation – Reduce costs by automating repetitive tasks while improving agent productivity.
Industry-Tailored Use Cases – Designed for high-volume industries like retail, telecom, healthcare, and finance.
Reimagine Customer Service with AI
Deploy intelligent contact center solutions powered by AI and automation.
From strategy to go-live, we handle the full Agentforce rollout.
Build and train Einstein-powered agents for automated support.
Enable seamless interactions across chat, voice, email, and social.
Integrate real-time customer insights for personalized service.
Automate ticket routing, summaries, and post-case actions.
Empower your team to work efficiently alongside AI agents.
A proven, step-by-step approach to ensure smooth deployment, adoption, and ROI.
Identify business goals, support use cases, and key performance metrics Assess current service channels, data sources, and agent workflows
Integrate chat, voice, email, and social platforms into a single console Customize agent UI and workflows
Define AI agent roles and escalation paths Map customer journeys and interaction points across channels
Conduct user testing and performance validation Refine agent prompts, response flows, and fallback mechanisms
Connect and unify customer data for real-time context Enable identity resolution and build 360° customer profiles
Train support staff to work with AI copilots Launch the system with monitoring and fallback support
Configure Einstein Copilot and virtual agents Set up intent recognition, knowledge base access, and automation rules
Analyze performance dashboards and AI insights Iterate to improve resolution rates, CSAT, and agent productivity
We understand that no two Salesforce projects are the same. That’s why we offer flexible engagement models to ensure your requirements are met efficiently:
End‑to‑end Salesforce implementation—from business goals to a live solution.
Boost your team with skilled Salesforce experts—developers, admins, and architects. They integrate seamlessly into your existing structure.
Need a Salesforce integration, custom app, or dashboard? We deliver precise, standalone solutions.
We understand that no two Salesforce projects are the same. That’s why we offer flexible engagement models to ensure your requirements are met efficiently:
Initial Consultation- We engage with you to understand your business processes, pain points, and goals.
Requirement Documentation- Develop a comprehensive document outlining technical and functional requirements.
Solution Proposal- Create a detailed Statement of Work (SOW) covering project scope, timeline, and deliverables.
Implementation- Execute the agreed plan with agility, ensuring your project is delivered on time and within budget.
Testing & Validation- Perform rigorous testing to ensure a seamless and reliable Salesforce solution.
Ongoing Support & Maintenance- Provide continuous support to address your evolving business needs.
Our developers utilize top frameworks to create customized IT solutions for every industry
Share Your Requirements ➤
What skills do you need?
Get Matched with Expert ➤
We match vetted talent
Interview & Select ➤
Get the perfect match
Launch Development ➤
Developer locked in, starting work
The roles of Agentforce Implementation Specialist, Agentforce Consultant, Agentforce Developer, Business Systems Consultant (with Agentforce expertise), and CRM Data Analyst focus on configuring, customizing, and integrating Agentforce with business systems to deliver actionable insights.
1 - 3 Years of Experience
4 - 6 Years of Experience
6+ Years of Experience
Effortlessly launch your AI-powered support center with Salesforce Agentforce implementation packages
Need a Custom Salesforce Package?
Not Sure What’s Right for You?
Talk to Our Experts to Find the Perfect Fit.
Discover the benefits of partnering with us for your business needs and growth.
Our team consists of experienced, certified Salesforce professionals with deep industry knowledge.
Choose from a variety of hiring models to match your project requirements.
We have successfully delivered Salesforce solutions for businesses across multiple industries.
Our team provides expert advice tailored to your unique business challenges and goals.
Reliable, round-the-clock Salesforce support to keep your business running smoothly. Remove the customized solution section.
All packages come with certified consultants and flexible hiring models (hourly or monthly).
We assist both new and emerging startups in developing MVPs, forming teams, and gaining access to cutting-edge technologies. From application creation to modernization and maintenance, our 360° enterprise solutions cover it all.
“I’ve been working with CloudVandana team for over a year now and they’ve worked with us on a variety of projects – from data analysis to data migration, to administrative support, to custom enhancements. They were also quick to learn nonprofit models and Salesforce NPSP’s architecture. I am very pleased with their work, their responsiveness, and attention to detail. I look forward to working with CloudVandana on several of our upcoming projects!-“
“Our office has been working with CloudVandana for our Salesforce custom projects, no matter how big or small, and their service has been wonderful! CloudVandana keeps in constant communication with us regarding the status of any open project and complete projects timely. They take the time to listen to our ideas and let us know the best possible way to implement them. CloudVandana has also gone above and beyond to help me when I have questions regarding workflows and other processes that I’ve implemented myself. I would highly recommend CloudVandana for any Salesforce customization. Thank you, CloudVandana Team for all of your hard work!”
“I’ve been with CloudVandanaand his team for over 2 years. They have been instrumental in building and integrating our business processes and systems together. The dedication, communication, and support are top-notch. We meet almost weekly, changes are recorded accurately and tested well. In the rare opportunity where we’ve not got things right as a customer, they are always there to quickly amend the situation. Huge thanks to CloudVandana for helping make our company a bigger success.”
We assist both new and emerging startups in developing MVPs, forming teams, and gaining access to cutting-edge technologies. From application creation to modernization and maintenance, our 360° enterprise solutions cover it all.
Start by identifying your goals—whether it’s better analytics, automation, integration, or customer engagement. Each product serves a specific function: Data Cloud for real-time customer profiles, MuleSoft for integrations, Slack for collaboration, etc. Our team can help map the right tools to your use cases.
Absolutely. Products like MuleSoft and Heroku are designed for seamless integrations, while Slack, Agentforce, and Tableau work natively with Salesforce CRM and each other.
Some tools like Heroku and MuleSoft may require developer input, but others like Slack and Tableau are user-friendly. We offer fully managed implementation and training support for all levels of users.
Salesforce products follow enterprise-grade security standards, including encryption, access control, and compliance (e.g., GDPR, HIPAA), making them safe for all industries, including healthcare and finance.
From retail and e-commerce (Data Cloud, Agentforce) to banking, healthcare, education, and manufacturing (MuleSoft, Tableau, Heroku)—these tools are industry-agnostic but can be customized to specific sector needs.
Smaller tools like Slack integration or Tableau dashboards can be implemented in days. More complex projects like MuleSoft integrations or Heroku apps may take a few weeks. We offer prepaid and custom packages to match your scope and budget.
Agentforce combines Service Cloud and AI to deliver smart, efficient customer service via chatbots, automation, and omnichannel tools.
Salesforce Reports are basic; Tableau provides advanced, interactive, multi-source analytics with deeper insights.
Yes. You can integrate and expose Salesforce data into mobile apps securely.
Yes, but you can manage licenses by user roles and access levels.
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