KEY REASONS BEHIND THE POPULARITY OF SALESFORCE CRM

Salesforce CRM

Salesforce CRM is the most popular CRM across the world, and this CRM technology is always dedicated to offering a customer-centric approach to organizations. It has robust features that can handle any kind of task.  Today, in this blog, CloudVandana will describe the key reasons behind the popularity of Salesforce CRM.  Companies worldwide choose Salesforce as their essential tool for data processing and app development. Let’s drive into the reasons for the vast popularity of Salesforce CRM. Cloud Technology The most important reason for adopting Salesforce is that it is a cloud-based platform. In today’s digital world, cloud-based software always stays one step ahead because of its easy accessibility. A cloud-based solution can be accessed from anywhere; just an internet connection is needed to operate. Even Salesforce is accessible from tablets and smartphones so that the sales team can assist the customers whenever required. In addition, Salesforce always keeps on updating its offering and releases three updates each year. So the tools and constantly updated and ensures cutting-edge technology.  Customizable Organizations can customize their Salesforce CRM depending upon the needs and the size of the organization. Users can personalize the solution as per their requirements and business niche. Through this solution, the sales team can send out personalized emails to customers and follow up on the leads, which are essential to enhance the brand’s reputation. Users can add workflow, add custom fields, and create new sales processes in this CRM system. The scalable functionality is also an added advantage for the start-ups as they can quickly scale the solution based on their needs anytime.  Data Security Security is the main point of concern for every business. Lots of customer data is stored in the CRM system, which is confidential and should be accessible only to authorized users. Salesforce assures a high level of security to protect these crucial data. As Salesforce prioritizes data security most, it has introduced several pre-installed data security features. Business owners can specify the users for specific data categories through these features.  Upgrades Salesforce always works round the clock to provide betterment to existing software so that users can experience a seamless journey. The Salesforce team regularly connects with the customers and, depending upon their feedback, incorporates new features into the software. This up-gradation and addition happen without interrupting the workflow. Innovation Salesforce business leaders are continuously looking for ways to improve the products and services, including partnerships with companies and investing in product improvements by incorporating the latest like AI, Bigdata, and ML to improve the product’s performance.  Collaboration And Accessibility Salesforce CRM is an expansive ecosystem that consists of customers, developers, and partners. This technology enables the employees of the various departments to exchange data seamlessly. As a result, the team can always be up to date with the latest information and stay connected with their clients. Salesforce is a place for developers and vendors, so the solution always supports customers from software implementation and application development.  Many other functionalities are involved with this customer relationship management platform that helps Salesforce be the #1 CRM solution.  Are you looking for a customized Salesforce Implementation to experience all the benefits of this platform? Then, please schedule a free consultation call with the Salesforce Developers of CloudVandana and get the total ROI of your Salesforce investment.  Request a Free Consultation YOU MIGHT ALSO LIKE

How to Identify Trailblazing Salesforce Talents for Your Business

Salesforce Talents

Salesforce is considered the #1 customer relationship management platform worldwide, and organizations need to find out the best Salesforce Talents for a successful Salesforce implementation and maintenance procedure to provide a seamless journey to the customers.  Today, in this blog, CloudVandana will describe the three leading Trailblazing characteristics organizations should consider while selecting the best talents for their organization.  Let’s have a look at the characteristics of the Salesforce Talents- 1. They Interact With The Trailblazer Community Experts generally actively participate in the Trailblazing Community group meetings and various events to increase their knowledge and career path. In addition, the candidates utilize their time to learn more and share their thoughts with other Trailblazers in the community.  They have also developed a built-in support system to solve complex problems by giving them advice throughout their career journey. Candidates can join from anywhere, any part of the globe, as there is no physical limit to the groups.  If an organization shortlists passionate, talented, and motivated Trailblazers for the open Salesforce positions, the candidate should be more interested in working with the organization to boost their career in Salesforce Ecosystem.  Participants focus their time and energy on skilling up and learning the platforms to solve complex problems.  2. They Actively Skill Up With Trailhead They have the drive and motivation to succeed. Trailhead helps to skill up the future and learn the most in-demand skills to stay at the top of the ecosystem. While learning, their response to setbacks is an excellent indicator of how they will perform when facing real-world challenges in the Salesforce role.  3. Work Experience Outside Of Salesforce Organizations can experience that bring to their jobs as Administrators. Unfortunately, many people landed in admin roles accidentally, without much technical experience.  A candidate’s past skills will help them perform their career path. Experts should learn the importance of being customer-centric and know how to anticipate client needs and proactively suggest improvements. Salesforce experts are experienced in prioritizing requests and determining their value. They are the problem-solvers who want to boost the customer experience.  In addition, their certification adds value to their career path, and gaining more certificates shows their commitment and dedication to their expertise.  Are you looking for Experts with all the Trailblazing characteristics for your organization? Your search is over now. Please feel free to schedule a consultation call with CloudVandana today and hire on-demand developers for your organization.  Request a Free Consultation YOU MIGHT ALSO LIKE

How to Use Salesforce Marketing Cloud Einstein to Boost Your Marketing Campaign

Salesforce Marketing Cloud

Salesforce Marketing Cloud has a very smart and important feature called Einstein feature, which provides “insights and data” and “content and timings” for the marketing activities. Using this artificial intelligence feature we can understand the engagement and behavior of the market. Einstein features are available in the corporate and Enterprise editions. The Einstein features provided by Salesforce Marketing cloud are  Let us discuss the top four Einstein features which will improve your marketing ROI. Einstein Engagement Scoring Einstein Engagement Scoring feature helps to target the customer to increase engagement and communications. This feature assigns scores for the subscribes’ interest to continue as subscribed, open, clicked, and convert on a website. This helps to know the predictive factors which influence the actions of the customers upon the email received. Einstein Engagement Scoring has the capability to target the subscriber through an E-mail studio, Journey builder, Advertising studio, or Audience builder. In addition to assigning scores Einstein groups the customers into four personas Loyalists: Subscribers with very high engagement, click, open chance. In these personas, there will be subscribers who engage often. Selective Subscribers: Subscribers with a very low open chance but they might click   Window Shoppers:  Subscribers who open regularly but very rarely clicked. Dormant/Winback: Subscribers who are very unlikely to engage come under this persona. Einstein Messeging Insights Using the feature of messaging insights alerts on the email or the journey send performance. This feature monitors the send metrics like open, click, or unsubscribed. Using this feature the hidden insights are available without comparing the metrics with previous campaigns in the traditional way. Einstein Send Time Optimization This feature in Salesforce Marketing Cloud Einstein helps you to send an email when a subscriber might likely open it. With the help of this feature analytics that predicts future message engagement can be displayed. Also visualizes the optimal predicted send time in day or hour. Einstein Send Time Optimization (STO) uses machine learning to understand the best time to send a message so that the change of opening the message is more. Einstein Copy Insights Einstein Copy Insights get the insights from the Subject lines of the messages to send. This feature evaluates the best subject lines based on the maximum open rate. This helps to understand the most effective phrases or words that can be used to increase engagement. Einstein Copy Insights analyze English language subject line only. Are you looking for a registered Salesforce consulting partner for a successful Salesforce marketing cloud implementation? Please feel free to schedule a consultation call with the Salesforce experts of CloudVandana and hire the best talent for your project needs. Request a Free Consultation YOU MIGHT ALSO LIKE

5 KEY BENEFITS OF CUSTOMER RELATIONSHIP MANAGEMENT(CRM) SOLUTION

customer relationship management

Customer Relationship Management (CRM) is a process in which a business or other organization interacts with the customers, generally using data analysis to gather a large amount of data. Most organizations worldwide purchase a Customer Relationship Management (CRM) system to manage the whole work process.  Today in this blog, CloudVandana will describe the key benefits of using Customer Relationship Management (CRM) software.  CRM can bring a lot of advantages to the work process. Through this solution, organizations can keep track of their competitors, provide extra support to the administrative process, and achieve enhanced conversion rates and revenue. CRM can maintain all the data centrally and provide it in an easily accessible way to authorized users. It also helps the sales managers to track the sales processes, and employee performance and finally optimize sales.  Customer Relationship Management CRM is a tool for businesses to enhance customer satisfaction and revenues. This tool allows the employees to keep track of clients and potential customers. CRM enables businesses to create a strong bond with their clients, which leads to increased customer loyalty and retention. A CRM system provides a seamless user experience for data gathering that enables businesses to communicate with customers sustainably.  Customer Relationship Management software improves customer satisfaction by simplifying various complicated customer interactions. This technology solves any complex issues and deals with different other critical challenges.  Varieties Of Customer Relationship Management Customer Relationship Management can be segmented mainly into three categories. Operational CRM, Collaborative CRM, and Analytical CRM.  Operational CRM deals with marketing, sales, and services. This type of CRM usually deals with primary customer data like previous marketing efforts, purchases, and satisfaction with services. It is an essential tool for lead creation.  The next type of CRM is called collaborative CRM. When firms exchange consumer information with other organizations and businesses, this is referred to as collaborative CRM. Again, it is a perfect tool for marketers where innovation and new product creation are critical for success.  Another essential form of CRM is called analytical CRM to analyze customer data and to manage and gain a better understanding of market trends and consumer requirements. It works well for organizations in higher-priced industries with a lot of competitors.  The Benefits Of Customer Relationship Management 1. Marketing Via Email This process can be done in various ways. It includes websites, social media, mobile phones, email, and many more marketing materials. It is helpful for businesses of every size because of its easy adaptability. Any kind of marketing task can be performed using this CRM. This will not only save time but also give them a vital insight into the sales funnel, focussing their outreach efforts. CRM tool provides the foundation for a scalable sales and marketing strategy. It helps organizations but automating operations. It simplifies the business process, including sales, marketing strategies, business analytics, and customer information.  2. Better Management Process CRM can be used to monitor initial sales, but they are unaware of the platform’s opportunities, especially in terms of relationship building and upselling. The whole customer journey can be managed with the proper CRM.  3. Provides A Secured Storage Area CRM always helps salespeople retain their contacts, sales, activities, and plans to access a secured database from various locations. It makes sure that critical information won’t be lost. This platform maintains essential contact information like phone numbers, email addresses, and other details.  4. Keeps Updated CRM keeps the members together and updated by integrating shared calendars, document formats, and e-mails. Salespeople can understand the best-suited technique and facilitate knowledge exchange between sales representatives and management. It helps salespeople in differentiating data and recognizing valuable prospects.  5. Saves Time And Money CRM reduces human error and saves time. CRM can assist salespeople in reducing their mistakes. Rectifying those mistakes could take a long time and huge money. It simplifies various tasks by automating them. It provides a strategic edge over the competitors.  There are many other benefits of customer relationship management that organizations can avail implementing the Salesforce CRM into their workflow.  Are you looking for a registered Salesforce partner for successful implementation and maintenance? Please feel free to schedule a consultation call with the Salesforce experts of CloudVandana to get started.  Request a Free Consultation YOU MIGHT ALSO LIKE

SALESFORCE CRM FOR ENHANCED SALES CONVERSION

Salesforce

Salesforce is a leading provider of customer relationship management across the world. It helps thousands of organizations to convert leads into potential customers and enhance sales possibilities in innovative ways. The main focus of every organization is to create more leads and convert the leads into customers to acquire more business and more revenue.  Today, in this blog, CloudVandana will discuss the benefits of Salesforce CRM for enhanced sales conversion. It is the best practices that make the conversion process more accessible.   Most businesses face challenges in keeping track of customer data and understanding their behavior to increase the conversion rate. It gives a better understanding of their customer. Lead creation is considered an essential part of sales and marketing strategy. Nurturing the leads properly leads to more potential customers and, finally, more satisfied and loyal customers.  This journey is not at all easy for the sales team. Pushing a lead through the sales funnel and converting them successfully into customers requires various stages. It is not always straightforward and successful conversion is not always guaranteed. A salesperson needs to perform multiple works, so the sales team sometimes lacks nurturing of the leads and a proper follow-up process. So the leads fall through these cracks and do not move towards the conversion.  A successful sale requires continuous follow-ups with leads. Salesforce comes as a savior to manage the whole sales procedure efficiently. Automation is one of the main functionalities offered by Salesforce, and through this automation, all the repetitive tasks can be completed without investing time and effort.  Let’s look at the benefits of Salesforce CRM for enhanced sales conversion.  1. CRM Helps To Understand The Leads CRM tracks and stores all the contact information in a centralized location, which can be accessed anytime, from any site. It also helps to select suitable leads for the sales funnel and those relevant to the niche. The platform automates various operations like identifying, analyzing, managing, and offering the product or services brilliantly.  2. CRM Provides A Complete Customer Information With the help of CRM software, salespeople can be assured that all the data will be stored and collected in a single consolidated interface. Any authorized person in the team can access the data from any location so that the person can always be connected with the customers and prospects. CRM also provides auto-generated real-time reports to track customer activities and their touchpoints in the journey. Organizations can adapt these strategies to close deals faster.  3. Seamless Customer Experience CRM tracks and saves customer databases which the organization can utilize to provide a seamless and personalized customer experience. In addition, this platform allows customer communication and ensures client satisfaction. Customer satisfaction leads to business growth, and it enhances the sales volume of the organization, which leads to enhanced revenue.  4. Automation To Nurture The Leads Lead nurturing is the essential process for a better conversion rate. With the help of CRM, salespeople can concentrate on the existing customers and their requirements, leaving the lead nurturing strategy to the automation provided by Salesforce CRM. After a particular phase, they can focus on the prospect as well. This way, they can manage the whole process more efficiently. 5. It Provides A Quick Access  The authorized team members can access the lead database. It creates a collaboration between the departments, and the operations can be done from anywhere. CRM is very mobile-friendly. As a result, salespeople can always be connected to their customers and give them a quick response whenever required.  There are many other benefits of a CRM software like Salesforce if implemented and maintained correctly with the help of Salesforce experts. Are you looking for a customized Salesforce solution to experience all these features, but your organization lacks the in-house resources to make the process happen?  A Salesforce partner like CloudVandana helps organizations perform the tasks efficiently by providing experienced Salesforce professionals. Please schedule a consultation call with CloudVandana today to get started and stay one step ahead of your competitors.  Request a Free Consultation YOU MIGHT ALSO LIKE

A Comprehensive Guide to Salesforce API and Their Functionality

Salesforce APIs

Salesforce API stands for Application Programming Interface. Salesforce provides programmatic access to the organization’s information using easy, powerful and secured application programming interfaces. APIs are a way for other applications to access data within the org, in a secured way. Today, in this blog, CloudVandana will give an overview of Salesforce APIs that allow access to Salesforce data.  Most of the time, the users need to connect the org to an internal or external system. There comes the requirement of APIs. Users can interact with the data via the user interface and API. There are various kinds of APIs, offered by Salesforce. Those APIs are- SOAP API, REST API, Apex REST API, Apex SOAP API, Bulk API, Metadata API, Chatter REST API, Streaming API, and Tooling API. Among these numerous APIs, we will discuss the two elementary APIs, SAP API, and REST API.  SOAP API SOAP stands for Simple ObjectAccess Protocol and it is an XML-based messaging protocol. SOAP is an old integration methodology and many legacy applications only support SOAP integrations. Salesforce lets the user create, retrieve, and update operations to Salesforce data from an external application. The platform provides two kinds of WSDLs. Enterprise Web Services, WSDL, and Partner Web Services WSDL. Enterprise WSDLs are created for customers and their ISV for integrations specific to their Org. Partner WSDL is created for App Development partners and it can work with various orgs.  REST API REST stands for Representational State Transfer, which is considered to be a lightweight alternative to SOAP, and preferred by modern web & mobile-based applications.  Benefits Of Salesforce APIs After discussing an overview, let’s have a look at the benefits of Salesforce APIs. This #1CRM platform always takes an API-driven approach to develop a huge range of functionalities on the platform and offers the ability to connect and interact with the cloud platform.  Are you interested to experience these features but your organization lacks the in-house resources to complete the process successfully? CloudVandana can provide you with all the expertise that you need to make the whole process happen. Please feel free to take a consultation call for a staff augmentation service today. Request a Free Consultation YOU MIGHT ALSO LIKE

FUNDAMENTALS OF SALESFORCE CAMPAIGNS

Salesforce Campaigns

Salesforce Campaigns are a group of leads and contacts exposed to specific marketing communications. In addition, it stores essential performance data so that salespeople can easily see the customers and prospects to provide marketing activity.  In this blog, CloudVandana will discuss the fundamentals of Salesforce Campaigns. Companies worldwide are using Salesforce to increase sales and increase ROI. So companies are adopting Salesforce to stay ahead of their competitors, but most users are not confident enough to understand the features offered by this platform. Let’s look at the overview of Salesforce campaigns.  Salesforce Campaigns Salesforce Campaign is a feature offered by Salesforce that allows organizations to plan, manage, and track outbound marketing efforts. This feature links Salesforce Contacts, Leads, and opportunities to the marketing campaigns that help to generate more leads or opportunities to move them further down the funnel.  Outbound Marketing can create a lot of challenges for marketers. So Salesforce Campaigns can help get the actual return on the marketing investment. If it is set up correctly, this platform provides valuable information that marketers can take back and consider while optimizing the current campaigns and planning. Campaigns functionality makes the process easy and fast. A new record is created under the Campaigns tab for every marketing effort. Then, various attributes are selected for each new record, like campaign type, start and end dates, budgeted and actual costs, etc. After this process, the ‘Campaign Members’ are selected. These Members can be existing Salesforce leads, or bulk lists can be imported with the help of the Salesforce API data loader. All members can be assigned a status indicating their position in the company’s sale cycle.  Once a lead responds to the marketing campaign, the organization’s Salesforce user indicates a ‘response’ on the newly-created member record. Campaigns also help marketers track if the marketing efforts impact current opportunities and measure ROI more effectively.  ROI Tracking With the campaign’s features, the marketing and sales team can easily indicate the expected budget spend, the response rate, and the campaign’s impact. Salesforce Campaign’s ‘influence’ is essential for companies running various outbound efforts to the same members.  Hierarchy functionality tracks the ROI practically, allowing marketing teams to segment various marketing efforts together in ‘Parent Campaigns.’ Although campaigns offer a lot for marketing teams to track the effectiveness of their marketing efforts, the feature tracks and manages efforts deployed outside of Salesforce. So, campaigns are essential for ROI tracking, but they do not automate the marketing process. Salesforce offers various tools to automate every business process. For example, multiple tools like MailChimp, and Pardot are available to automate the outbound marketing process.  Sounds great? Can you also avail of the benefits of the Salesforce platform to achieve the desired position of your business? Please feel free to take a consultation call with the Salesforce Consulting Partner CloudVandana for a customized Salesforce Solution. Request a Free Consultation YOU MIGHT ALSO LIKE

Tips For A Successful Salesforce Marketing Cloud Implementation

Salesforce Marketing Cloud

In today’s world, the most emerging and robust solution for delivering customized cross-channel engagement is Salesforce Marketing Cloud. Salesforce Marketing Cloud increases the company’s efforts to engage customers anywhere or anytime. Salesforce Marketing Cloud offers many tools and technologies for email automation, data consolidation, etc. An organization’s marketing team can get a unified customer view across all the channels to create customer journeys by improving the implementation of the Salesforce Marketing Cloud. Let’s discuss some tips for the successful implementation of Salesforce Marketing Cloud. Understand the starting point and act accordingly. Marketing Cloud provides many tools like Email Studio, Journey Builder, Social Studio, Salesforce DMP, Advertising studio, and Mobile Studio. The priority should be to understand and examine our business priorities and customer needs. Then, identify which tool will help improve the organization’s growth. Gather the right team. Gathering appropriate teams plays an integral part in the successful implementation of the Marketing Cloud. The team should represent the organization’s voice and have a strong knowledge of business requirements. Set up a goal for the team Once the organization has determined the starting point, and the team is set up, the next step is to set a goal for the team. It is always recommended to set a  measurable goal related to the organization’s business requirements. Identify and define the audience.  After setting up a goal, the next step is to identify and define the audience. Then if there are any inconsistencies in the CRM, they should be rectified. Finally, collect the required data to execute the campaign smoothly to the targeted audience. Plan the customer journey Understand the current status of the customer journey and the challenges faced. It is always recommended to have a check on every touchpoint across multiple channels to have a clear understanding. If needed, rewrite the journey to make use of Marketing Cloud’s best of all capacities. It is essential to identify the significant challenges at this level and rectify them in the journey. Initiate a proper documentation process and nomenclature It is always good to follow a proper way of naming files and folder structures from the beginning. This will reduce many confusions as the team starts working. In addition, an accurate and precise documentation process is needed for the data model, and API data extensions, if any, are used. Better Communication Managing the changes creates accountability, and transparency in communication plays a significant role. However, to keep the organization on the path of progress, constant evaluation of status and performance is needed. Therefore, a proper communication plan should be generated, and consistent measures of stakeholders and sponsors should be done. Are you looking for a registered Salesforce Partner for a successful Marketing Cloud implementation? Please feel free to take a free consultation call with the Salesforce experts of CloudVandana and get the full ROI of your Salesforce Investment.  Request a Free Consultation YOU MIGHT ALSO LIKE

THINGS TO CONSIDER BEFORE HIRING A SALESFORCE CONSULTANT FOR YOUR PROJECT

Salesforce Consultant

A Salesforce consultant is a person who takes care of the CRM implementation from proposition to conveyance and manages all the maintenance tasks associated with this CRM platform. Salesforce consultants help businesses to reach the desired level of success by suggesting the best and most customized solutions for their business needs. Today, in this blog, CloudVandana, the registered Salesforce consultancy, will describe the key things to consider while selecting or hiring a Salesforce professional for your business requirements.  An expert can always understand the client’s requirements, apply the industry’s best practices, and use the detailed knowledge of the Salesforce platform to design an optimal solution that supports the business process and meets functional requirements. Once the document is approved after revisions, it is passed on to the development team.  Qualities Required In A Salesforce Consultant Salesforce experts should be certified and experienced in taking care of the whole ecosystem. The consultant should be flexible on the platform to develop solutions for organizational betterment. They should have the expertise to apply all the tools to tackle the business issues. They should be comfortable with stress management, deadlines, handling various projects efficiently, and providing satisfaction with customized offerings.  Responsibilities Salesforce experts add value to clients and their businesses by generating revenue. They help organizations by developing perfect solutions and analyzing the changes that can impact the industry for betterment. An experienced consultant appreciates the platforms and uses different Salesforce tools to manage critical business tasks.  How To Select The Right Consultant An experienced consultant can quickly stand the clients’ requirements and provide a customized solution that suits them the best. They can quickly adapt the business procedure of the organizations they are working with and recommend the best practices in the industry than spending a lot of time understanding the existing applications. A good consultant always ensures that organizations can experience the best solution without spending too much on a budget. They provide not want to spend millions of dollars building an app, instead suggest using AppExchange for a faster and more appropriate solution. An expert guides businesses to drive more adoption, increase sales, and improve efficiency.  Are you looking for Salesforce consultants to experience all the upper mentioned benefits? Please feel free to take a consultation call with the Salesforce experts of CloudVandana and hire certified professionals for your business needs.   Salesforce is recognized as the #1 CRM solution across the globe. Salesforce is a user-friendly platform that provides customized solutions to every organization, irrespective of its size. Though this platform is very user-friendly, it is always recommended to complete the implementation process through a Salesforce Partner to get the greatest return on investment.  Request a Free Consultation YOU MIGHT ALSO LIKE

SALESFORCE UNVEILS NEW PARTNER PROGRAM

Salesforce

Salesforce is recognized as the #1 CRM solution across the globe. Salesforce is a user-friendly platform that provides customized solutions to every organization irrespective of its size. Though this platform is very user-friendly, it is always recommended to complete the implementation process through a Salesforce Partner to get the greatest return on investment.  Salesforce implementation and maintenance require a high level of expertise. As a result, businesses turn to Partners to help organizations achieve their goals and ensure a successful implementation of Salesforce.  The Salesforce Partner Program enables consulting partners to grow their business by providing expertise, guidance, and innovative tools to help them solve business challenges.  Salesforce Managed Service Provider Program Salesforce has introduced a new partner program via the Managed Service Provider(MSP) Program. This program is available to existing Consulting Partners to provide insight and support with the MSP business model.  Pardot Plus To support the prospect engagement, Ridge, Crest, Summit ISV, and Consulting Partners will get access to the full production license for Pardot Plus. This platform allows Partners to accelerate lead generation and automate all the marketing efforts to provide robust analyses.  No Program Fees Are Required Previously, Partners had to pay annual program fees to become consulting Partner at Salesforce. Now, these fees have been removed. So Partners can invest those amounts in expanding their business.  Technical Support 24×7 All the Partners can avail the facility of the Premier Success Plan. This plan provides technical support round the clock from experienced engineers, fast response, and unlimited developer support. In addition, consulting partners can be of any size so this Premier Success Plan will benefit smaller organizations with less in-house support.  Partner Community Tracker The new updates will be coming to the Partner Community Tracker later this year. Partner Navigator will recognize Partners, their areas of expertise, and their appearance on the AppExchange. In addition, Salesforce is continuously developing new and enhanced search capabilities to improve the expertise so that businesses can easily match with Consulting Partners.  AppExchange Chat AppExchange Chat is one of the essential features available for Salesforce Partners to optimize their listing. This feature makes it easy to connect with Partners using a chat widget. This feature is available on any AppExchange listing.  Are you looking for skilled and experienced Salesforce resources to solve business needs? Please feel free to take a consultation call with the Salesforce partner CloudVandana and hire on-demand Salesforce resources for your business.  Request a Free Consultation YOU MIGHT ALSO LIKE

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