3 KEY FACTORS TO ENHANCE THE HYBRID WORK MODEL OF YOUR ORGANIZATION
The hybrid Work model is a flexible approach that brings together both online and offline methods of working. The process combines both working in an office environment and working from home. It helps employees to choose their preferred method of working and offers autonomy to the team to design their working week in a way that works both for them based on the company regulations and policy. In this article, CloudVandana will discuss three key factors to enhance the hybrid work model of organizations for increased productivity and brand value. Organizations that use a hybrid work model can offer an enhanced work-life balance to their employees. This drives productivity and employee engagement at work to help businesses operate more skillfully. Hybrid Work Model In the pre-pandemic era, only 8% of the 60 million U.S. workers were employed in an exclusively remote model, while one-third worked in a hybrid fashion. Presently, 39% of employees exclusively work from home, and 42% work hybrid, as most companies worldwide acknowledge that hybrid work is the future. The success of the hybrid work model depends on various factors. Key factors include- tools, training, and team building. Let’s discuss this in detail- Factors To Enhance The Hybrid Work The Association of talent development (ATD) conducted research that identified three key attributes that successful organizations prioritize. Let’s discuss the attributes- Tools Tools play the most effective roles in maintaining the hybrid work model. They became indispensable tools for communication when offices closed in early 2020. But video conferencing tools like Google Meet, Zoom, etc., played an effective role in making hybrid work successful. Tools enable people to collaborate in a shared workspace. Tools like Slack provide video, audio, and automated workflow capabilities that make the whole work process easier for remote teams to collaborate and track projects. Tools are needed to support digital-first, hybrid organizations. In addition, the hybrid team can maintain their projects and daily tasks through the Project Management System Trello. This is an excellent way for teams to manage projects and tasks, stay on schedule, and maintain visibility. Organizations just need to provide proper training to the team and demonstrate their functionalities to help the team in making their remote work easier. Training Organizations and managers need to provide proper training to the remote team for better handling and productivity. Training is another important factor for implementing a whole new set of skills in the hybrid model. Organizations need to ensure that the work gets done, overcoming various challenges. Without proper management training, the chances of failure to overcome a complex situation increases, and productivity decreases. Team Building Team building and maintaining the hybrid model is hard. It is not easier as having face-to-face interaction. So, leaders must be extra careful about bringing teams together in a single platform. It is essential to know the customers and their requirements first. There are various guidelines for bringing teams together. As Ariel Hunsberger, senior manager of people leadership development at Salesforce, said recently, “It’s the best possible investment we can be making right now in helping people feel connected to their teams.” Managers should set clear objectives for the offsite team to inspire them to follow the work processes and guidelines. Setting people up to work remotely is an easier way to create the workflow. Companies worldwide are discovering that remote and hybrid models can work wonders if a proper strategy can be set. Are you looking for remote software developers for a successful and faster deployment of your projects? Please feel free to schedule a consultation call with CloudVandana, a reputed Staff Augmentation partner in India, and experience the huge talent pool best suited for your organization. Call Us Now. Request a Free Consultation YOU MIGHT ALSO LIKE
TRANSFORM YOUR BUSINESS WITH SALESFORCE CRM
Salesforce is a cloud-based software company that provides various tools to help businesses find more prospects, close more deals, and provide a higher level of service to customers. This is a very popular CRM tool that supports sales and marketing teams worldwide. Users can have personalized outreach with automation with the help of this platform. In this blog, CloudVandana will guide you to transform your business with Salesforce CRM. The COVID-19 pandemic has changed various business processes. Businesses have been forced to change the systems and processes integral to their functioning to keep up with customer and business culture changes. As more customers are relying on digital technology, companies should serve them the best to fulfill their requirements. So businesses are taking the help of change management specialists who can put together various strategies and solutions to help businesses to stay updated. So before diving into the details of CRM, let’s have a quick look at change management. Change Management Change Management help businesses and their employee to take on challenges and change within day-to-day and long-term work. As a result, employees feel confident in handling new challenges. But organizations need to ensure that the central systems are equipped for adopting new processes. Transformations made within a company need to be manageable at every level and must be suitable for the long term. Digital Transformation It is the process of integrating digital technology into every aspect of the business. The process totally changes the process of communication with customers, fulfilling sales and orders, and managing data and inventory behind the scenes. It takes businesses away from simply following traditional processes and using traditional software, hardware, and data management techniques for innovation. Let’s look at the key features- 1. The process can provide solutions to specific problems. 2. Bridge the gap created between the organization and the customers. 3. Streamline business operations. 4. Establish safety protocols when supply chains break down. Customer Relationship Management To establish a digital work process, CRM or customer relationship management is the solution for organizations worldwide. It is a one-stop solution for all business processes, with customizable workflows, dashboards, applications, and CRM systems that are the perfect solution for digitization. Transformation With Salesforce Salesforce is the #1 CRM solution worldwide. The platform provides numerous benefits with additional opportunities for customization and resources. Salesforce helps to boost the productivity of the employees, Automate and personalize digital marketing campaigns, helps to automate the sales and supply process, derive insight from business data to convert more leads, design products, and offer better customer support. The Benefits 1. Communication Using Automation Tools Automation tools can help to avoid delayed responses. Salesforce Einstein bots focus more on difficult tasks while the technology is doing the basic routine of responding to hats on time. It helps to remember the customer experience when they engage with the brand on the website or social media pages. 2. Data Analytics Tools Users can use data analytics to understand customers’ pain points and compare the results of marketing campaigns and sales strategies. Salesforce has dashboards and works on them properly. Einstein Analytics is a cloud-based platform for connecting data from different sources. It provides insights to users so that they shift data right away. 3. Following The Customer Before converting, the leads begin the journey by knowing the brand. This is an essential part of knowing customer behavior. The sales team should know how the leads will turn into customers based on their activities. Through the help of Salesforce Sales Cloud, it becomes possible to quickly access customer data and many more. Organizations can experience a 360-degree view of the customers and engage with them accordingly. The sales team can also check the click rates of the email campaigns to better understand the best solution. 4. Omnichannel Feature Replying on time is another way to be closer to the audience. Salesforce Service Cloud has an omnichannel feature that helps brands to have a unified approach to provide a consistent experience to the customers. The Omnichannel Routing automatically shifts cases and other tasks to the available user so that they can stay updated and pay attention to the most important tasks. There are various other benefits of this CRM platform that users can experience by implementing Salesforce CRM into their workflow. Please feel free to schedule a consultation call with CloudVandana, a reputed Salesforce partner in India, and stay ahead of the competition. Call Now for more assistance. Request a Free Consultation YOU MIGHT ALSO LIKE
A COMPLETE GUIDE TO IT STAFF AUGMENTATION
IT Staff Augmentation is an outsourcing strategy used to Staff a project and respond to business objectives. The technique consists of evaluating the existing staff and then deciding on the required additional skills. When organizations seek outside help in completing IT projects, they consider two primary delivery models-Staff Augmentation and Project Outsourcing. In this article, CloudVandana will provide a complete guide on IT Staff Augmentation. The staff Augmentation model uses temporary workers to recruit a team of professionals or an individual for short-term job positions. Project outsourcing is different from the Staff Augmentation model. With the first hiring model, organizations hire engineering resources as the extended team, maintaining control over them the requirement of the projects. Project outsourcing provides prearranges and specific outcomes based on the project requirements. Organizations can not control the outsourcing team directly, but they can get the details of the progress whenever required. Let’s look at the benefits of IT Staff Augmentation- Key Benefits Of IT Staff Augmentation 1. Direct Control Over The Team With Staff Augmentation, organizations can use outsourced talent on demand while still being able to manage the team directly. The augmented team works hand-in-hand with the in-house team to better understand the organization’s project objectives. The organization has control over who leads the project and what to prioritize. 2. Filling Any Work Gap This model has the ability to fill any work gap in the IT workforce that needs to be filled immediately. This is a highly useful model to expand the existing team as per the requirements. If you have gaps in the IT workforce that need to be filled, it can be a highly useful model for expanding the team. With Staff Augmentation, organizations can hire tech talent globally and add skilled technical resources. 3. Scalable And Cost-Effective Solution IT Staff Augmentation helps organizations save money over time. This unique model allows users to hire temporary workers, meaning organizations do not need to hire full-time employees, which can be costly. The model allows organizations to pay only for services that they are experiencing. 4. Time Saver Organizations can save a lot of time. The traditional hiring process takes time to create job postings, interview job candidates, and go through the proper paperwork to hire full-time employees. By choosing IT Staff Augmentation, organizations can avoid those time-consuming hiring processes and geographic issues. They can experience the benefits immediately just by signing a letter with a reputed Staff Augmentation firm. How The Process Works For a successful process, let’s look at the details – 1. Determining Needs Organizations should outline outsourcing goals first. This ensures the creation of a team of talented workers who have the energy, creativity, and skills needed to complete the project on time and within budget. 2. Talent Sourcing The next step is to choose the right talent source. By properly sourcing the talent, organizations can be assured that the projects are in the right hands. 3. On-Boarding Once the team is onboard, it is important to define all roles and responsibilities. This practice will help to play the roles properly during the project so that it remains on track. 4. Ongoing Support It is important to provide continuous support to the hired team members. To ensure the required outcome, organizations can schedule various meetings to get every update on the progress. Though the augmented staffs are well trained, most of the time, the most talented workforce needs a leader to guide them through the work process. Are you looking for a reputed Staff Augmentation firm to hire the best team of remote IT Developers to handle your projects for a faster deployment process? Please feel free to schedule a consultation call with CloudVandana, and experience the huge talent pool of skilled resources best suited for your business. Call Us Now. Request a Free Consultation YOU MIGHT ALSO LIKE
5 KEY TRENDS TO CONSIDER IN CLOUD COMPUTING
Cloud computing delivers computing services, including servers, storage, database, networking, software, analytics, and intelligence, to provide faster innovation, flexible resources, and economies of scale. With the increased popularity of Cloud Computing, software service vendors are utilizing the opportunity to win business by providing new and innovative technological solutions. In this blog, CloudVandana, a reputed Salesforce partner in India, will discuss five key trends to consider in Cloud Computing. Based on recent activities, it is safe to say that Cloud computing is an industry that will not disappear soon. The global cloud computing market is expected to reach $1.1 trillion by 2028, with a market growth of 15%. The factor that influences the rise is the COVID-19 pandemic and the advanced business services by Cloud technology. Top 5 Trends In Cloud Computing 1. Expansion As more users transition to the cloud, providers develop various innovative methods to promote edge computing utilization. By enabling users to process their data at the edge of the network, the companies allow connections from virtually anywhere. Edge computing can provide better security, efficiency, and decreased costs for the users who would be storing the data locally. In addition, it can provide access to areas that generally lack connections and enables continual and autonomous operations to occur even when not connected. As a result, most organizations that need connections in extreme environments have chosen to adopt this technology. 2. Multi-Cloud And Hybrid Infrastructure While some organizations have shifted to Cloud computing, many org still operate on hybrid infrastructures. Many companies appreciate multi-cloud infrastructure‘s flexibility to access on-premise technologies and private and public clouds. While the infrastructure models help facilitate digital transformation, sometimes they can lead to increased complexity and costs for users—cloud application migration and development. And diverse cloud data storages are another popular topic regarding hybrid and multi-cloud infrastructures. Vendors are already offering solutions and providing the required assistance to help organizations with the processes. So this can be expected that users can utilize a hybrid workspace or enjoy public cloud capabilities while maintaining control of a private cloud. 3. Security And Regulatory Compliance Upgrade Cloud security systems help organizations secure infrastructures and cybersecurity standards. However, business operations on the cloud can put organizations at risk of security breaches and cyber threats. In addition, operational compliance and reporting risks pose significant risks to organizations adopting cloud computing, as they can result in data breaches and damage the company’s reputation and customer trust. Cloud security solutions can reduce these risks. These systems can offer features for data loss prevention like encryption, authentication, endpoint protection, and access management. 4. Normalization Of AI and ML Intelligence These technologies enable highly desired features, and service suppliers are doing their best to meet these demands. AI and automation have become commonplace in cloud technologies, and ML is catching up. ML algorithms can take business decision-making to the next level, enabling organizations to assess potential opportunities. In addition, cloud and back-end operations will likely feature AI for analytical capabilities and solutions that can react appropriately. 5. Focus On Green Computing Initiatives Now, organizations realize that consumers appreciate those businesses that prioritize environmental protection and care about the well-being of future generations. The green computing initiative is now a growing trend in the cloud computing scene, and service providers mention it in their marketing campaigns. This aims to support sustainable computing by reducing energy consumption, carbon emissions, and physical storage. While Cloud computing is an environmentally beneficial option, companies focus on greener computing and minimizing their carbon footprint. Do you want to know more about Cloud Computing? Please schedule a free consultation call with CloudVandana, a reputed CRM service provider, and make your work process seamless. Call us now. Request a Free Consultation YOU MIGHT ALSO LIKE
Get Ready For Salesforce Spring ‘23 Release
Though we are enjoying the weather of Autumn, Salesforce, the #1 CRM platform, is already preparing for the Salesforce Spring 23 release and has announced the important dates that users should note. In this blog, CloudVandana will discuss the Salesforce Spring ’23 release notes. The production instance will be upgraded to the Spring ’23 release as per the 12-month release calendar on status.salesforce.com. To check the upgrade date, users can enter the instance name or domain and click on the maintenance tab. To experience the opportunity and test the configurations on the new release, let’s look at the dates- Important Dates Of Salesforce Spring 23 Release Pre-Release Org Sign Up: December 15 Release Notes: December 21 Sandbox Previews: January 1 Release Dates: January 13, February 3, and February 10 Prerelease Environment Sign-Up (December 15) Prelease org is a test environment with new release features enabled that allows users plenty of time to test and figure out the right solution for their organizations. If the users already had a prelease org for Winter ’23, they can log back into that one. In case of any uncertainty regarding the features that users want to implement, they can join the Trailblazer Community or contact a reputed Salesforce Partner for the best assistance. Preview Release Notes (December 21) Users can scan the release notes from Dec’21 onwards and use filters to display only the sections related to the edition and clouds the user is currently using. Sandbox Cut-Off Date (January 5) Users can use their sandbox to get early access to new features and test configurations before the scheduled production upgrade. Users should have an active sandbox on a preview instance before January 5, 2023, to get the Spring ’23 preview in the sandbox. Sandbox Upgraded (January 6 and 7) When users decide to take advantage of the sandbox preview, the chosen sandboxes will be upgraded to Spring ’23. The Sandbox preview allows users to test new features without impacting the live environment. The added benefit of sandbox preview provides the ability to test new features using a configuration that matches the production environment. Spring ’23 Is Live (January 6) The release Highlights module on Trailhead is a quick and easy way to learn about features. Salesforce offers various learning videos and demos for the best learning experience and to make the process as easy as possible. First Release Weekend (January 13) The first release weekend is when Salesforce and a small number of customers get upgraded. If the users are ready for the upgrade, the Trailblazers group will have all the content to get the organization’s users up to speed on the new features. Release Readiness (January 20-27) The admin and developer will set the Spring ’23 release with their favorite features. The product management team will now discuss and demo the new features. Second Release Weekend (February 3) Another set of features gets updated during the second release weekend. Final Release Weekend (February 10 and 11) The rest of the Salesforce instances will be upgraded on February 10 and 11. If the users previously opted out of including the organization in the sandbox preview, they will be upgraded this week. Are you looking for a Salesforce Implementation partner for a successful upgrade? Please schedule a call with the Salesforce experts of CloudVandana and experience the best features of Salesforce. Request a Free Consultation YOU MIGHT ALSO LIKE
SLACK TO BOOST THE PRODUCTIVITY OF THE SALES TEAM
Slack is an instant messaging program designed by Slack Technologies and owned by Salesforce. It was developed for professionals and organizational communications, but now it has been adopted as a community platform. It is an effective way to receive automated updates on prospects. The platform streamlines the ability of the sales team to share and access helpful tips and information. In this article, CloudVandana, a reputed Salesforce partner in India, will describe this platform’s functionalities to enhance the sales team’s efforts. The platform enables the sales team to communicate with potential clients and close deals faster. Let’s look at how the platform can enhance the sales effort- Slack To Boost The Productivity 1. CRM Integration For Immediate Updates Users can receive a Notification anytime a contact is added to or updated in the CRM so that the salespeople can reach out to any prospect immediately and take the required action. Salesforce Slack integration enables users to receive in-app calendar notifications so the team never misses a meeting or real-time notifications when new contacts fill out lead-qualifying forms on the website. So the team can build stronger customer relationships and be well-organized to close deals faster. 2. Answer Client Queries Immediately The platform gives easy access to the answers whenever required. While attending a meeting with the client, a salesperson can pop a question in a group Slack room when the solution is unavailable and have an answer within minutes. The coworker has the opportunity to answer the question. 3. Engage With Inbound Leads It sends a notification immediately whenever someone comes to the website and takes the desired action. When the team receives the notification, they can send the prospect a chat message to assist them, provide them with further details about the product or the services, and follow them up immediately via email. 4. Better Collaboration When several teammates work on a single account or RFP, a new Slack channel can be created for them. It helps the team stay organized and makes it easy for project contributors to share updates with other team members. So, salespeople can spend less time following up and more time closing deals. 5. Saves Time Increased productivity is one of the biggest reasons to implement this technology in the workflow. Instead of traditional emails between team members, which tend to clutter inboxes and eat up time, encourage everyone to communicate directly through this messaging platform. So, the response time will be faster, and inboxes will be ready to receive emails. So the team can communicate with the prospect proactively. 6. Brings Sales And Marketing Together When the sales and marketing team works hand-to-hand, the conversion rate increases. The sales team prefers one unified location for requesting new marketing slides for prospect demos, marketing campaigns, etc. The collaboration closes more deals and enhances the revenue of the organization. There are various other benefits of integrating Slack into your CRM. To get the best advice, you can schedule a free 30 minutes call with the expert consultants of CloudVandana, and enhance your productivity and revenue in no time. Call Now. Request a Free Consultation YOU MIGHT ALSO LIKE
5 EFFECTIVE WAYS TO IMPROVE THE SALESFORCE USER EXPERIENCE
Salesforce, the #1 CRM system, provides many opportunities that most businesses fail to discover. User experience is all aspects of the end-users interaction with the company, its service, and its products. User experience is the most important factor for every organization. There are many criteria, such as Utility, Usability, Elegant workflow, Research, Accessibility, etc. In this blog, CloudVandana will discuss the effective ways to improve the Salesforce User experience. Let’s look at the effective ways- Improve Salesforce User Experience 1. Install Salesforce Inspector Salesforce Inspector is a powerful Chrome extension. It installs a button on the right-hand side of all records within the org. The inspector activation allows users to view and edit all fields in a record. The process saves time that would edit the page layout the standard, long-winded way. 2. Quick Actions For Referencing Data For most businesses, it is not enough to be fully effective. The data needs to be viewed using Quick Actions to highlight additional desired fields on the parent object. On the Lightning page, the Quick Action can be displayed as a related Record. 3. Add Lookups The workaround helps users to break free of the four-layer relationship on reports and overcome non-linear relationships between records. To include a lookup on the report, users can edit the report layout and select ‘Add fields related via lookup.’ Then users can view and compare records grouped by rules outside usual limitations. 4. Hide Actions With Dynamic Actions Users can upgrade the action type to Dynamic Actions in the Highlights panel; users can change the visibility of the action users are setting up. Upgrade the action type to Dynamic Actions in the Highlights panel, and set and customize filters in the same way for component visibility. 5. Save Space With Report URLs Showing report insights, graphs, and data on a page can use up valuable space and make the search for information harder, especially when different reports are needed for different Salesforce users. With Report URLs, users can insert buttons on the pages that will automatically run reports when clicked. Users can tailor the reports depending on which user clicks the button. These are the key ways; there are various other ways to improve the user experience when Salesforce Org. is implemented in the workforce. Please feel free to schedule a consultation call with CloudVandana, a reputed Salesforce partner In India, and explore this platform’s benefits. Partnering with us by experiencing our Salesforce Staff Augmentation service will bridge the gap and take you to your project goals. Call Us Now. Request a Free Consultation YOU MIGHT ALSO LIKE
WHY SALESFORCE IS MOST ADAPTABLE THAN OTHER CRM?
Salesforce is a renowned CRM software that is widely used by organizations and industries across the globe. This CRM has been proven to be quite effective throughout various industries worldwide. The platform provides various tools to enhance sales and marketing effectiveness. In this blog, CloudVandana, a reputed Salesforce partner in India, will discuss why Salesforce the most adaptable than other customer relationship management. Let’s look at the details – 1. Salesforce Provides A Flexible CRM Solution Salesforce is a tailor-made CRM solution that can be customized depending on the business requirements of the organization. So, no matter if the organization is a start-up or a tech giant, the platform can provide the best solution to fulfill every need of the organization. Flexibility helps companies to grow faster, making the process easier to make changes and upgrades whenever the requirements come. The platform also helps to transfer customer data securely from one platform to another if the organization decides to switch systems altogether. 2. Versatile CRM This is a versatile platform and allows the business to bridge the gap between marketing, sales, and service without wasting time and money. Organizations can nurture and develop meaningful relationships with prospects and customers. It is a powerful tool for sales, marketing, and customer service teams. The features include lead capture and management, automated workflow including sales and marketing campaigns, email integration, analytics and reporting, forecasting and pipeline management, social media monitoring, and integration with Facebook ads, etc., to provide accessibility from anywhere. 3. Cost-Effective Option Salesforce is a cloud-based CRM platform that doesn’t need expensive hardware and software. Less money spent on infrastructure means organizations can spend more resources on business operations. Salesforce charges a minimum subscription fee per user per month, so organizations can pay as per their usage. In addition, it is a versatile platform that offers wide applicability and features. So organizations can achieve higher ROI and the best solution. 4. Compatible With All Devices Salesforce CRM is compatible with all Android and iOS devices. Users can access their accounts anytime, anywhere. 5. Readily Accessible Tool It is a cloud-based platform, so users can access the data from anywhere. The team can collaborate and always be up-to-date with the latest update. The Cloud allows for the easy sharing of information, so everyone can stay on the same page. These features make the platform more accessible than other CRM platforms. There are various other features that users can experience after implementing this CRM. Are you looking for the best implementation partner for a successful Salesforce Implementation so that you can automate your whole work process and experience all the features of this effective CRM platform? Please feel free to schedule a consultation call with CloudVandana, and stay ahead of your competitors. Call Our Experts Now. Request a Free Consultation YOU MIGHT ALSO LIKE
KEY FEATURES OF SALESFORCE HEALTH CLOUD
The Salesforce Health Cloud is a leading healthcare CRM platform tailored specifically for the healthcare industry. The platform offers a complete view of the consumer, intelligent care management, and a connected and collaborative experience. The possibilities of this platform are endless, so with the help of customization and modification, healthcare organizations can experience the most benefits and a long-term relationship with their customers. In this blog, CloudVandana will discuss the essential features of Salesforce Health Cloud. Salesforce Health Cloud The platform provides the ability to achieve a patient-centric approach to care by incorporating apps more flexibly. Features Of Salesforce Health Cloud For Providers The features include the following- 1. 360- Degree View Of Patient History The platform provides every detail of patients, including appointment details, current conditions, doctors’ details who are attending them, and medications in a centralized place so that the team members working with the patient can get the details anytime, anywhere, whenever required. 2. Real-Time Patient Engagement Salesforce communities within this platform allow patients and healthcare providers to communicate easily through messages anytime. 3. Complete Patient Experiences The platform allows providers to customize care plans and make connections. Features For Payers These features allow payers to get engaged with members and providers more efficiently. The features include the following- 1. Member Care Management Through smart utilization management, proactive risk identification, and real-time integration with legacy systems, payers can experience the 360-degree view of the members. 2. Member Journey Management The platform provides automated workflows and omnichannel communications and comes with pre-built templates, which makes it possible for agents to engage their members at every key point in their journey. 3. Personalized Member Services The Health Cloud provides agents with a complete picture of the members, and they can deliver more personalized interactions and proactive support with the help of intelligent recommendations available in the health cloud. It helps agents to stay connected and empowered with real-time information regarding their members and offers faster and more detailed case resolution and support. Sounds Good? Your Heathcare Organization can also experience all the benefits of this platform by implementing Health Cloud. You can call our Salesforce experts to get the best solution for the Salesforce Implementation and maintenance of any Salesforce platform. Call Our Experts Now. Request a Free Consultation YOU MIGHT ALSO LIKE
SALESFORCE SALES CLOUD AND ITS POSSIBILITIES
The Salesforce Sales Cloud is a cloud-based application designed to help salespeople sell smarter and faster-centralized customer information, logging their interactions with the company, and automating many of the tasks that salespeople do every day. In this blog, CloudVandana, a reputed Salesforce partner in India, will discuss Salesforce Sales Cloud and its possibilities. Sales automation has capabilities to increase revenue by automating outreach to clients in the sales funnel and reducing sales costs by freeing up time formerly spent on administration and reporting. The best tech platform for sales automation is Salesforce Sales Cloud. Salesforce created the Sales Cloud platform as a complete setup for the entire sales process. A sales cloud is a technology framework that enables sales teams to analyze sales analytics, predict sales revenue, and enhance sales strategy. Let’s look at the details- 1. Campaign Management Campaign management in Sales Cloud helps businesses to outperform their campaigning efforts in terms of revenue generation. The module helps in planning and coordinating marketing initiatives that generate high-quality leads. So the managers can centralize the whole effort using this module. Through the standard campaigns, the team can implement advertising campaigns, telemarketing, mail, events, webinars, and many more. 2. Leads Management A lead or prospect is someone who shows interest in buying a company product or services though they may not yet be qualified to convert. They are the potential customers for the future. Sales Cloud offers various tools to manage leads successfully. The focus is to identify potential clients to make the conversion process seamless. Sales Cloud can capture the contact information as a lead when anyone shows interest. 3. Contact Management Establishing and maintaining contact information is essential for every business. This action is crucial since it simplifies getting in touch with the pivotal stakeholders when a requirement emerges. The module saves people’s contact information and assigns a contact to an existing account. 4. Opportunity Management This model is used for keeping a record of potential business opportunities. The lead conversion process produces Opportunities. Organizations use opportunities to keep track of everything essential regarding the possible business case. In addition, for a specific business case, users can keep a record of the competition under Opportunities. One can access and take advantage of these opportunities whenever required. 5. Case Management After finalizing the deal, the customers can have issues while using the products or services. Cases are used to register and follow up on client complaints. Most features require addressing claim reports which can assist in handling any issues expressed. 6. Process Automation This platform is strong because users can achieve a certain automation rate for many processes. The module tools used to design workflow may need access from the designated employee, considering they run automatically and exclusively in the designated space. There are various other possibilities that organizations can experience after implementing Salesforce Sales Cloud for your organization. Please set up a 30 minutes call with CloudVandana and get the best Salesforce assistance from skilled professionals. Call Now. Request a Free Consultation YOU MIGHT ALSO LIKE
